PRIVACY POLICY – Urban Farm Mushrooms Ltd
 
Introduction
Urban Farm Mushrooms have created this Privacy Notice to ensure that we meet legal and
regulatory requirements in regard to the Personal Data we collect about you. This Privacy Notice
explains what data we collect, why we collect it, who we share it with and how we protect it. We
also detail how you can complain to us or the Supervisory Authority which is detailed in Appendix A
of this Notice.
What information do we collect about you?
The information we collect about you, is information you have provided to us to place your order
either through social media platforms or through our website. Or, any updates to this information
you have provided since initially providing your personal data to us. We collect this data for the
purposes of the performance of a contract between you and us. The following is the personal data
types we collect about you
 Name
 Address
 Email address and phone number
How will we use your personal data?
Urban Farm Mushrooms use your data to ensure that we can produce and deliver the orders you
make with us. We will share your name and address with our delivery partners however, Urban Farm
Mushrooms will not share your personal data outside of this remit. Occasionally, Urban Farm
Mushrooms will use your data to contact you with special offers and events which are related to our
services. We do not use automated profiling or decision making when using your data.
How will we protect your data?
Urban Farm Mushrooms take the security of your personal data seriously and therefore take steps to
protect your data from unauthorised use and disclosure. We use the following security techniques to
keep your personal data secure:
 Access control
 Strong device and application passwords
 Backup to iCloud
 Secure disposal
 Anti – virus software
 Secure premises
 Microsoft email security
Your rights

You have a number of rights in regard to your Personal Data, and Urban Farm Mushrooms observes
and complies with these rights by ensuring that you can have access, upon request, to any of the
data we hold about you. You have other rights in regard to your Personal Data that you may
exercise. Urban Farm Mushrooms has no legal basis to reject your request, these rights are:
 You may object or restrict our handling of your data
 You may have your data delivered to you in a portable, readable and useable format
 You may have your data corrected or updated at any time if you believe the data we hold is
incorrect
 You may have your data erased from our systems when we have no legal reason for
retaining it
Appendix A
The contact information provided below is to enable our customers to exercise their rights in regard
to their own personal data. If you wish to exercise your rights as detailed above, please contact
email address given below and we will respond to you within 30 days.
Data contact information:
If you wish to contact us to exercise your rights, or ask us about the data we hold about you, please
contact us on
quality@urbanfarmmushrooms.co.uk
If you are unable to resolve an issue about your personal data with us, and wish to make a complaint
about the way Urban Farm Mushrooms handles your data, you may contact the Information
Commissioners Office (ICO) on the below contact details:
Wycliffe House
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate)
Or you can use the online service which allows you to make a complaint using the online form. You
can report a breach, a concern or even just request more information. The ICO online can be found
here:
https://ico.org.uk/global/contact-us/